ABOUT RBM OF ATLANTA
RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.
RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.
RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia and the first mobile service. We are an award-winning Mercedes-Benz dealership, one of the most established in the Southeast, and has been Atlanta’s Mercedes-Benz Connection since 1964.
Mercedes-Benz experience or other highline model is preferred but not required. We are a high volume and quick paced service department. Find out why the average tenure of our service advisors is over 10 years and why we have one of the finest service departments in the country.
RBM of Atlanta has over 72 service bays with state-of-the-art equipment housed in two climate-controlled service facilities. We also have an onsite car wash and a dedicated climate controlled detail facility. RBM of Atlanta offers a clean and comfortable work environment! We are a high volume, quick paced service and parts departments that operates 6 days a week.
If you are qualified and have the desire to work for an award-winning dealership, please contact us.
ABOUT THE SCREENING PROCESS
Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.
SERVICE ADVISOR
BENEFITS:
Job Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Job is located at RBM of Atlanta | 7640 Roswell Road, Atlanta, GA, 30350
ABOUT RBM OF ATLANTA
Looking for a great automotive career in Automotive Retail? Then you are looking at the right place. RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.
RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.
RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia and the first mobile service. We are an award winning Mercedes-Benz dealership, one of the most established in the Southeast, and has been Atlanta’s Mercedes-Benz Connection since 1964. 4 time winner of the Mercedes-Benz Best of the Best Award.
Enhances the customers’ positive service experience by providing an outstanding, memorable, and personalized attention to our clients on the phone by assisting with: service appointment setting, troubleshooting basic automotive questions, connecting calls to other parties in the dealership, checking on service status, resolving and following up on any client issues brought to your attention. Makes outbound calls per day to client’s whose service has been completed, inquiring about their experience with the dealership and ensuring they are completely satisfied with every aspect of their visit. This role is an integral part of the customer experience journey for our clients, setting the tone and our client’s expectations for their entire visit with our service department. 100% of client interaction is on the phone, so you must be able to effectively communicate in an articulate, empathetic, and professional tone. Patience is not just a virtue but a requirement.
ABOUT THE SCREENING PROCESS
Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.
SERVICE BDC CUSTOMER EXPERIENCE SPECIALIST
BENEFITS
Job Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Job is located at RBM of Atlanta | 7640 Roswell Road, Atlanta, GA, 30350
ABOUT RBM OF ATLANTA
RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.
RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.
RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia, Express Service, and the mobile service. We are Georgia’s only 4 time winner of the prestigious Mercedes-Benz Best of the Best award. We are one of the most established in the Southeast, and have been Atlanta’s Mercedes-Benz Connection since 1964.
The primary goal of a Service Concierge is to ensure our clients have a truly exceptional experience when coming in for Service. The concierge primary responsibility is to maintain the high quality standards of the business, by providing outstanding customer service, treating each customer with care and the utmost standard of professionalism. You are part of the “air traffic control team” to ensure clients get to the right person at the right time. You will provide our clients with answers to their questions and navigate them through the service appointment process seamlessly while ensuring business policies and procedures are followed at all times.
ABOUT THE SCREENING PROCESS
Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.
SERVICE CONCIERGE / RECEPTIONIST
BENEFITS
Job Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Job is located at RBM of Atlanta | 7640 Roswell Road, Atlanta, GA, 30350