RBM of Atlanta – Technician / Mechanic Positions

Automotive Technician / Mechanic

RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with an innovative and storied history.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia and the first mobile service. We are an award-winning Mercedes-Benz dealership, one of the most established in the Southeast, and have been Atlanta’s Mercedes-Benz Connection since 1964.

AUTOMOTIVE TECHNICIAN / MECHANIC

RBM of Atlanta is conducting a search for skilled and qualified technicians for a fast paced / high volume Mercedes-Benz dealership. Find out why the average tenure of our technicians is over 15 years and why we have one of the finest service departments in the country. We have technicians from many other brands switch and ultimately become Mercedes-Benz Master Certified Technicians. Brands including: BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler / FCA, Nissan, and the list goes on. We provide the knowledge and processes to make switching brands seamless. RBM of Atlanta provides technical refreshers courses that allow seasoned technicians (coming from other car brands) to complete their Mercedes-Benz technician tests and seamlessly ‘Test Out’, allowing you to become a Qualified Mercedes-Benz Technician quickly.

We are looking for both entry level and skilled technicians that have been factory/manufacturer trained. Mercedes-Benz experience is preferred but not required. RBM of Atlanta has a certified Mercedes-Benz Technical Trainer on staff and we provide in-house training. We believe in technician training and helping every technician achieve Mercedes-Benz Master Technician Certification. We are a high volume and quick paced service department. We have over 72 service bays with state-of-the-art equipment housed in two climate-controlled facilities. It’s a clean and comfortable work environment!

What we commonly see in our industry is that technicians are often underappreciated and underpaid. At RBM of Atlanta, we recognize our technicians often and pay well above the standard pay in our market. We understand the value of a great technician and work hard to keep an excellent work environment for everyone. If you are qualified and have the desire to work for an award-winning dealership, please contact us.

ABOUT THE SCREENING PROCESS

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.
 

AUTOMOTIVE TECHNICIAN

• Retrieve cars from designated parking areas and return to that area when repairs are completed. Follow key control procedures.
• Properly complete the services and/or repairs for which the Technician is assigned by management or their designated representative. Produce quality work that evidence pride of workmanship.
• Accurately complete Multi-point Inspections and record results.
• Make every effort to achieve the production objectives set by management.
• Complete all work according to the applicable safety requirements and published procedures/work repair instructions.
• Pull LI documents pertaining to described symptoms every time.
• Maintain an inventory of normal mechanic’s tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the Technician is trained and not normally inventoried by the Service Department as “special tools”.
• Properly use the special tools and equipment provided by the Service Department and return as soon as you are finished.
• Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Use shop supplies and materials in a practical and economical manner.
• Ensure that customers’ vehicles are returned to them as clean as they were prior to being serviced.
• Proactively communicate potential issues with Service Advisors, Parts department, management, and other departments in order to provide the best possible customer experience and fix it right the first time.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain professional appearance and work space.
• Complete required MB and dealership training. Review the technical bulletins and other publications as assigned by management.
• Abide by company policy and departmental best practices and procedures.
• Perform other duties as assigned.

BENEFITS

• Flat Rate (or hourly) Based on Experience and Certifications
• Performance Bonus
• Customer Satisfaction Bonus
• Relocation Allowance (if applicable)
• Signing Bonus (if applicable)
• Onsite Parking
• Tool Boxes Furnished, roll around carts, and specialized Mercedes-Benz tools
• Prescription Insurance
• Medical Insurance
• Dental Insurance Available/Optional
• Long Term Disability Insurance Available/Optional
• Short Term Disability Insurance Available/Optional
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays
• Paid Vacations
• Paid Training and Certification
• In-House and Manufacturer Lead Training
• Uniform Allowance
• Employee Discount Program
• And More!

Job Qualifications and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or the equivalent.
• All applicants must be authorized to work in the USA.
• All applicants must have a clean driving record. and must be insurable.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

LANGUAGE SKILLS

• Ability to read, comprehend, and interpret: simple instructions, short correspondence, memos, and documents.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Physical demands include: constantly position body and move in order to retrieve cars from parking lot, diagnose and repair vehicles; detect and identify vehicle issues and shop safety concerns; exert force to move/manipulate objects (up to 50lbs occasionally, 30lbs frequently, 10lbs constantly); operate tools and equipment; repetitive motion
• Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.

Job is located at RBM of Atlanta | 7640 Roswell Road, Atlanta, GA, 30350
 

Automotive Technician Student

RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with an innovative and storied history.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia and the first mobile service. We are an award-winning Mercedes-Benz dealership, one of the most established in the Southeast, and have been Atlanta’s Mercedes-Benz Connection since 1964.

AUTOMOTIVE TECHNICIAN STUDENT

Are you currently enrolled in a technical college, recent graduate or military with a technical background? Are you looking for a career and not just a job? If you have passion, technical aptitude, an inquisitive mind, and strive to always be learning, then you’re reading the right job ad with one of the leading Mercedes-Benz dealers in the United States. If you’re enrolled at, or a graduate of: Universal Technical Institute (UTI), Nascar Technical Institute, Gwinnett Tech, Chattahoochee Technical College, North Georgia Technical College, Athens Technical College, Augusta Technical College, Albany Technical College, Lanier Technical College, Central Georgia Technical College, West Georgia Technical College, Georgia Piedmont Technical College, Oconee Fall Line Technical College, Ogeechee Technical College, Costal Pines Technical College, Savannah Technical College, South Georgia Technical College, Southeastern Technical College, Southern Crescent Technical College, Southern Regional Technical College, and Wiregrass Georgia Technical College just to name a few, then we want to talk to you. Start your career in automotive service with a award-winning Mercedes-Benz dealer today.

We are a high volume and quick paced service department. We have over 72 service bays with state-of-the-art equipment housed in two climate-controlled facilities. It’s a clean and comfortable work environment! We have a dedicated (onsite) training center and technical training manager to ensure our technicians are kept up to date on the latest methods, process, procedures and technologies to fix Mercedes-Benz vehicles.

What we commonly see in our industry is that technicians are often underappreciated and underpaid. At RBM of Atlanta, we recognize our technicians often and pay well above the standard pay in our market. We understand the value of a great technician and work hard to keep an excellent work environment for everyone. If you are interested and have the desire to work for an award-winning dealership, please contact us.

ABOUT THE SCREENING PROCESS

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.
 

AUTOMOTIVE TECHNICIAN STUDENT

• Retrieve cars from designated parking areas and return to that area when repairs are completed. Follow key control procedures.
• Properly complete the services and/or repairs for which the Technician is assigned by management or their designated representative. Produce quality work that evidence pride of workmanship.
• Accurately complete Multi-point Inspections and record results.
• Make every effort to achieve the production objectives set by management.
• Complete all work according to the applicable safety requirements and published procedures/work repair instructions.
• Pull LI documents pertaining to described symptoms every time.
• Maintain an inventory of normal mechanic’s tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the Technician is trained and not normally inventoried by the Service Department as “special tools”.
• Properly use the special tools and equipment provided by the Service Department and return as soon as you are finished.
• Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Use shop supplies and materials in a practical and economical manner.
• Ensure that customers’ vehicles are returned to them as clean as they were prior to being serviced.
• Proactively communicate potential issues with Service Advisors, Parts department, management, and other departments in order to provide the best possible customer experience and fix it right the first time.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain professional appearance and work space.
• Complete required Mercedes-Benz and dealership training. Review the technical bulletins and other publications as assigned by management.
• Abide by company policy and departmental best practices and procedures.
• Perform other duties as assigned.

BENEFITS

• Compensation Commensurate on Qualifications and Experience
• Paid Training and Certification; Opportunities to Advance Within Dealership
• Performance Bonuses
• Prescription & Medical Insurance
• Dental Insurance Available/Optional
• Long & Short Term Disability Insurance Available/Optional
• Short Term Disability Insurance Available/Optional
• Life Insurance & 401(k) Retirement Plan
• Paid Holidays, Sick Time, & Vacations
• Uniform Allowance
• On-site Parking
• Employee Discount Program

Job Qualifications and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or the equivalent.
• All applicants must be authorized to work in the USA.
• All applicants must have a clean driving record. and must be insurable.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

LANGUAGE SKILLS

• Ability to read, comprehend, and interpret: simple instructions, short correspondence, memos, and documents.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Physical demands include: constantly position body and move in order to retrieve cars from parking lot, diagnose and repair vehicles; detect and identify vehicle issues and shop safety concerns; exert force to move/manipulate objects (up to 50lbs occasionally, 30lbs frequently, 10lbs constantly); operate tools and equipment; repetitive motion
• Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.

Job is located at RBM of Atlanta | 7640 Roswell Road, Atlanta, GA, 30350
 

Dedicated Trainer and Training Facility

RBM of Atlanta believes in investing in our employees to further their careers. Your success is our success. Mark is our dedicated trainer on hand to ensure you reach your goals, he has over 15 years of dedicated Mercedes-Benz experience. Mark is a Master Certified Technician, Centralized Diagnostic Technician (CDT), and Training Instructor, Mark has the highest levels of technician and diagnostic training that Mercedes-Benz has to offer. Our goal is to get all of our technicians Mercedes-Benz Master Certified. We’ve created our curriculum in partnership with Mercedes-Benz USA to ensure our associates have the latest knowledge / training to be the most efficient and effective at their job. Great efficiency = greater earning potential.

We offer a 5 month Mercedes-Benz specific training curriculum lead by our lead technical trainer for new Mercedes-Benz Technicians. We begin with an evaluation of your knowledge and skills and we develop an individualized curriculum to get you productive as soon as possible. Our program is based on an optimized learning approach (blended) that consists of 70% hands-on/workshop instruction and only 30% traditional classroom lectures. Our development curriculum includes (but not limited to):

• Introduction to Mercedes Benz
• Mercedes Benz Information Systems
• Workshop Processes
• Electrical Fundamentals
• Intermediate Electrical
• Diagnostic Strategy
• Brake and Control Systems
• Suspension and Steering Systems
• Gasoline Engine Mechanical
• Engine Management
• Automatic Transmission
• Climate Control Fundamentals
• Telematics

Our training curriculum allows technicians from other brands BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler / FCA, Nissan, and the list goes on to become productive quickly. We provide the knowledge and processes to make switching brands seamless. RBM of Atlanta provides technical training courses that allow seasoned technicians (coming from other car brands) to quickly gain knowledge of Mercedes-Benz systems and acquire credit toward becoming a Certified Mercedes-Benz Technician. These credits are also applied toward your Mercedes-Benz Master Certification. Please contact us now by clicking HERE to find out when our next course starts.